Privacy Policy
This Privacy Policy describes how VCG Electrical Services LLC ("VCG Electrical," "we," "us," or "our") collects, uses, and protects information when you visit vcgelectricalhouston.com (the "Site") or communicate with us by phone, email, text message, or chat.
1. Information We Collect
This Site is informational. It does not contain contact forms, sign-up forms, or account registration. We may collect information in the following limited ways:
- Information you provide directly. If you contact us by phone, email, text message, or through the chat feature on this Site, we collect the information you choose to share, such as your name, phone number, email address, service address, and details about your electrical service needs.
- Basic technical information. Like most websites, our hosting provider may automatically log standard technical data such as IP address, browser type, and pages visited, used only for security and site operation.
2. How We Use Information
We use the information described above only to:
- Respond to your inquiries and provide requested quotes or service;
- Schedule, perform, and follow up on electrical work;
- Communicate with you about your service, including by phone, email, or text message where you have provided your number and consented to be contacted;
- Maintain the security and operation of the Site.
3. Text Messaging (SMS) Privacy
If you communicate with us by text message or provide your mobile number so that we may contact you:
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors acting solely on our behalf (such as our messaging platform provider) and only for the purpose of delivering our messages to you.
- You may opt out of text messages at any time by replying STOP. Reply HELP for assistance. Message frequency varies. Message and data rates may apply.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We share information only with service providers who help us operate our business (for example, scheduling, messaging, or website hosting providers), and only to the extent needed to serve you, or where required by law.
5. Data Retention and Security
We keep customer information only as long as needed for the purposes described above or as required by law, and we take reasonable measures to protect it against unauthorized access, loss, or misuse.
6. Third-Party Links and Services
The Site may reference or link to third-party websites or services. We are not responsible for the privacy practices of third parties, and we encourage you to review their policies.
7. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
- VCG Electrical Services LLC, Houston, TX
- Phone: (832) 530-2987
- Email: info@vcgelectricalhouston.com